This course on negotiation is primarily intended for use in sales contract or project claim negotiations, but the general techniques described can also be used in other negotiation situations.
This course is for
The targeted readership includes management executives, sales personnel, contract and claims managers and project managers and project engineers. The concepts and techniques contained in this course are illustrated by practical examples, drawn mainly from real-life experiences.
Course structure
Mike's Testimonial
These guys' course, Learn to Negotiate, has given me an increased awareness of significant contract terms and conditions, provided me with principles to consider when preparing for a negotiation, and a range of practical strategies and tools that I can use to persuade the other side to accept more reasonable contract terms. My team and I also feel more confident that we can achieve acceptable settlement of disputes, should they arise. We are also more aware of the importance of pooling our collective contracting experience to ensure that past errors are not repeated." (Mike Tyson)